Question 1

What kind of auto glass can you replace?

Accepted Answer

We specialize in replacing all types of vehicle glass including front windshield, rear window, side windows, door glass, quarter glass, and vent glass. We also replace window regulators.

Question 2

Do I need to get my entire windshield replaced?

Accepted Answer

Yes, we only offer full glass replacement, not chip or crack repair. Full replacement ensures your vehicle's safety features are fully restored.

Question 3

How long does a replacement take?

Accepted Answer

Most windshield replacements take about an hour. For other glass types, time may vary. We'll give you an accurate timeframe during appointment scheduling.

Question 4

How soon can I drive my car after a windshield replacement?

Accepted Answer

We use a special adhesive that typically needs about an hour to cure. Your technician will inform you of the exact safe drive-away time.

Question 5

Can you replace my glass at my home or office?

Accepted Answer

Yes, we offer mobile replacement in Smyrna, Lebanon, Franklin, La Vergne, Brentwood, Murfreesboro, Nolensville, Madison, and Nashville, TN.

Question 6

Do I need an appointment for glass replacement?

Accepted Answer

Appointments are recommended so we can serve you faster and ensure the glass you need is in stock.

Question 7

Can you replace my glass if I’m not sure what type I need?

Accepted Answer

Yes. Provide your car’s year, make, and model, and we’ll identify the correct glass for you.

Question 8

Do you offer mobile auto glass replacement service?

Accepted Answer

Yes, we come to your location in Smyrna, Lebanon, Franklin, La Vergne, Brentwood, Murfreesboro, Nolensville, and Madison (Nashville), TN.

Question 9

Do I need to be there during my mobile appointment?

Accepted Answer

Yes. Someone must be present to unlock the car and confirm the job.

Question 10

What if it rains or the weather is bad?

Accepted Answer

We need dry conditions for safe installation. If the weather is bad, we will reschedule with you.

Question 11

How do I pay for my service?

Accepted Answer

You pay us directly. We accept multiple forms of payment, which we can confirm during booking.

Question 12

Do you handle insurance claims?

Accepted Answer

No, but we provide a detailed invoice that you can submit to your insurance company for reimbursement.

Question 13

What is a reimbursement claim?

Accepted Answer

You pay for the service, and we provide a receipt with all necessary information. You submit it to your insurance provider for possible reimbursement.

Question 14

Will my car's safety sensors and cameras still work after a new windshield?

Accepted Answer

We only replace the glass. For safety systems like lane assist, recalibration may be required at a dealership or service center.

Question 15

Do you use quality glass for replacements?

Accepted Answer

Yes, we use high-quality auto glass that meets or exceeds industry standards.

Question 16

What if I notice a problem after the job is done?

Accepted Answer

Please contact us. If the issue is covered under warranty, we’ll fix it promptly.

Question 17

Is glass from AA Auto Glass good quality?

Accepted Answer

Yes, we use glass from trusted suppliers and ensure a perfect fit for your vehicle.

Question 18

What areas do you serve?

Accepted Answer

We serve Smyrna, Lebanon, Franklin, La Vergne, Brentwood, Murfreesboro, Nolensville, Madison, and Nashville, TN.

Question 19

Why should I choose AA Auto Glass?

Accepted Answer

We’re a trusted local company providing expert auto glass replacement using high-quality materials and excellent customer service.

Question 20

Do you repair chips or small cracks?

Accepted Answer

No, we only offer full auto glass replacement.

Question 21

Do you offer camera calibration after windshield replacement?

Accepted Answer

No, we don’t provide ADAS or camera calibration. Please visit your dealership for that.

Question 22

Do you replace windshield wipers?

Accepted Answer

We typically do not replace wipers, but you can ask the technician during your service.

Answers to Your Auto Glass Questions

Our Auto Glass Replacement Services